phillipb903
I have been renting snowmobiles from Kevin and Tanya for 17 years. I typically visit the area twice during the winter and rent from them each time I am there. The service and the machines have always been great. You could not ask for a better place or people to rent from. As with any equipment you occasionally have problems but they are taken care proffessionally and quickly. I was scheduled to travel there this past weekend but I got a call from Kevin about a week ago telling me that the snow conditions were bad. He ask me to rethink my trip. We ended up canceling at the last minute. Most places would have been more interested in the rental. Kevin wants to make sure that all his customers have a great experience. Great people, great place.
HollyK136
Three of us rented 2 4 stroke snow machines for 1 week. Reserving the machines was simple as was the pick up. Kevin and Tonia were very nice, helpful and efficient. Unfortunately we had to avail ourselves of their great customer service more times than we felt should have been necessary. To make a long story short, we had numerous breakdowns..this first on the first day, we got a new machine, that one actually worked well and we had it the whole time, the other machine was replaced several times. We got stuck 30 miles away in West Yellowstone, and the last day we were stranded 15 miles out in the middle of nowhere... each time Kevin was helpful and responded quickly to our situation. Our problem was not with Kevin and his service, but with the machines...they are way too old (2006) to be rented for a week. We were compensated for our trouble, but I would have rather paid full price and never had any problems with the snowmobiles, that really put a damper on our trip...this was a lifelong desire to snowmobile the Yellowstone area and the problems with the machines was a bummer. Again, the service we got from Kevin was outstanding, but if you are renting a snow mobile for a week, get a newer machine.
luv2bluv
Dirty diaper discovered under life jacket on floor, dirty mens shorts in cubby on dash, empty cans everywhere, torn seats and siding......very gross
glcp
We recently rented a home in Island Park on the lake and this company was a great choice for renting a motor boat. They were able to provide us with boat within 30 minutes of calling. The boat was well equipped with life jackets for our five children. It was clean and worked very well. The price was pretty standard but he did throw in a pull raft for no extra which was very nice. We had an amazing time and would definitely recommend this company to others.