kansas star casino

kylaz2015

Went to the Kansas Star regularly when they first opened their doors. You would hear on the overhead announcement jackpot wins about every 2 minutes. Now we can be in there on a Friday or Saturday night and you might hear one announced every 1/2 hour or so. It was fun to take a hundred dollars and maybe get lucky and turn it into $300. Or at least be able to play for several hours on it. Now we are usually in and out in less than a hour but really don't get there much any more. The food was decent too. Loved that little place in the back of the "first casino" before they moved that you could get a mini pizza or a hamburger; fresh, hot, good and quick and your slot dollar points usually paid for it. When they first opened the buffet in the new area it was pretty good too. It just about makes us sick now. Hard and dried up lukewarm food in warming pans and absolutely nothing fresh looking and nothing ever changes. Too bad things going this direction.....Glad Wichita didn't pass the vote and get it now!!! Too easy to drive for an extra 45 minutes and go to Oklahoma. Maybe not as fancy but machines pay way better.

chrim2015

Good times here! Not a slots player, but a variety of machines. Blackjack tables were fun! Dealers were friendly and helpful. Enjoyed my little $5 hands with a group of mix-level players. None were too serious though!! Fun spot!!

joeyh498

Joey – Thank you for your feedback. We appreciate your visits to the Kansas Star. Both our table games and slot machines are operated with the highest integrity, regulated by both our management and the State of Kansas. We paid out over $43 Million in hand-paid jackpots $1,200 and greater in 2014, and 2015 is off to a great start as well. The reviews we receive are honest reviews from our casino guests, just like you. Thank you for sharing your experiences with us; we wish you the best of luck on your return trips to the Kansas Star.

marksH2559YR

Hi Mark – Thanks for the positive review! We’re glad you enjoyed your time at the Kansas Star. We’re pleased with your feedback of the customer service you received here at the Star. Hope to see you again soon!

robertkD5627WA

Robert – Thank you for your review of your recent visit to the Kansas Star. We stand by our payout percentage as both fair and competitive within the region and industry as a whole. We gave out over $43.9 Million in Jackpots in 2014 alone. That number just reflects the hand-paid jackpots $1,200 and greater and does not include the millions of dollars won by casino patrons under the $1,200 mark. We operate both our table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas. Our drawings are open to all Lucky Star Players Club members and rules are available at the players club for each drawing. The rewards are based on recent play; make sure you are playing with your Lucky Star Players Club card properly inserted. Regarding comps, the points you earn are available so you can comp yourself at any of our restaurants, gift shop, hotel or for tickets to see shows at the Kansas Star Event Center & Kansas Star Arena. We appreciate your feedback and hope to see you again soon at the Star.

Wyldmyk

Thank you for your feedback. Regardless of which county the Kansas Star was built in, it would still be under supervision of the Kansas Lottery as well as the Kansas Racing and Gaming Commission. In 2014, we gave out over $43.9 million in hand-paid jackpots $1,200 and greater; that number does not include the millions of dollars won by casino patrons under the $1,200 mark. We stand by our payout percentage as both fair and competitive within the region and industry as a whole. We operate both our table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas. We appreciate your comments and hope you will give the Kansas Star another opportunity in the future.

7samw

Sam – Thank you for your comments. We are happy to hear that you enjoyed the Shark Bar – they do have some delicious pizza & burgers! Thank you also for your suggestions. Boyd Gaming & Kansas Star read each review as we value guest feedback and strive to make Kansas Star a fun place to stay, play, eat & drink – an overall great time. We are happy to report that we had over 18,000 jackpot winners in 2014 winning their share of over $43.9 Million in hand-paid jackpots $1,200 and greater. Therefore, we stand by our payout percentage as both fair and competitive within the region and industry as a whole. Payouts did not change from one location to the next when the casino moved to its permanent gaming floor. We operate both our table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas.

laurie2860

Laurie – Thank you for your feedback. We are glad to hear that you won a jackpot! Thank you also for your compliments of our dining outlets and food & beverage staff. We hope you will have a chance to experience the Woodfire Grille & Hampton Inn on your return trips to the Star. We are happy to hear that you are receiving the rewards we offer based on recent play. We operate both our table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas; payouts did not change from one location to the next when the casino moved to its permanent home on the current gaming floor. The feedback about the restrooms is appreciated as we continue to build and expand our property. We hope to see you again soon at the Star.

GirlBy

Thank you for the feedback of your experience. We strive to make the Kansas Star a fun & enjoyable place to gamble and are concerned with the safety of our guests at the same time. Based on our Responsible Gaming rules, we are not allowed to allow entry to the gaming floor to anyone who shows signs of impairment. Many times this is a judgment call made by the Security Officer working the entrance based on the guest behavior & mannerisms that the officer observes. Every officer has been through special training to detect the signs of impairment. We apologize for the inconvenience you experienced based on our judgment.

qbaird

Thank you for your feedback and happy belated birthday! We appreciate you coming out to the Kansas Star and are sad to hear that you did not enjoy your time spent here. Our birthday gifts range from $5 in Slot Dollars to $1,000 in Slot Dollars with the winning amount being luck-of-the-draw on our interactive birthday kiosk game. We stand by our payout percentage as both fair and competitive within the region and industry as a whole and feel that our kiosk games are a fun way to offer rewards. We hope you had a safe return trip to Missouri and hope to see you again at the Star.

729rays

Hello Ray – Thank you for your kind words. We appreciate you taking the time to visit the Kansas Star & adjoining Hampton Inn & Suites. We hope you had safe travels back to Missouri and look forward to your return visits to the Kansas Star.

216geneg

Gene – Thank you for your feedback. We do not release our payback percentage, but we can confirm that our payouts are well-above the required amount established by the Kansas Racing and Gaming Commission (KRGC). We believe that our payout percentage is both fair and competitive within the region and industry as a whole. We operate both our table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas; this includes the Kansas Lottery and the KRGC as previously mentioned. Regarding the gifts given out to our Lucky Star Players Club members, they are hand-selected to reward our players. We give out a variety of gifts to try to please all of our players; we are sorry to hear that we have disappointed you. Thank you for your honesty. We wish you the best of luck on your return trips to the Kansas Star.

Piatravelgal

Thank you for your compliments of our game selection and the attached Hampton Inn. We are always happy to hear about guests having fun here. Your feedback about the Blackjack has been shared with the Director of Table Games. We hope to see you again soon!

mmreseigh

Thank you for sharing your positive experience with us. We are happy to hear you enjoyed your visit to the Kansas Star. Thank you for making the drive from Topeka. We hope to see you again soon!

SpankyCi

Thank you for your feedback. We appreciate hearing about your multiple trips to the Kansas Star. We stand by our payout percentage as both fair and competitive within the region and industry as a whole. The Kansas Star Casino operates both its table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas. We appreciate your comments and hope you will give the Star another opportunity.